Privacy Policy

1. Introduction

Syntral ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

2. Information We Collect

We collect information that you provide directly to us, including:

• Account information (name, email, company details)
• Usage data and analytics
• Communication preferences
• Payment and billing information
• Data you provide through our IntelHawk and Competito.rs modules

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, and administrative messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent security incidents

4. Data Security

We implement enterprise-grade security measures including end-to-end encryption, AES-256 data protection, and regular security audits. Your data is protected using industry-standard protocols and stored in secure, redundant data centers.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. You may request deletion of your data at any time by contacting us.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, delete, or port your data. For GDPR-related requests, please contact our Data Protection Officer.

7. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@syntral.co